Testing Orange’s “Order Online”
I’ve been putting off applying for a phoneline/ADSL service for a while now, mainly because in my head, applying is just a long queue of angry people waiting in line in a governmental office with grayish yellow walls for a guy drinking coffee to stop drinking his coffee and actually do his work. This image stems directly from the one time I went to pay the phone bill at the Bank Il Iskan building with mother when I was a kid, and that’s exactly how it looked like.
Yesterday, it occurred to me that since Orange has taken over the Jordan telecom company, things might have changed I might be able to apply for a phoneline/ADSL service online.
I log on to their website, and damn, there’s an order online button right up there!
I click, realize that the form is not Firefox compatible, whine about that a second, switch to IE-zeft, fill out the form, and then I click submit.
A second later, I get an email confirming the application with a note saying that a sales representative will contact me within the next 24 hours.
Seven good hours are left for the 24-hour promised timeslot, and I will probably not mind if they contact me within the next two days either. As long as I don’t waste a few hours of my day standing in line. I will update this post when I find out if their online service works or not.
Update: A sales representative from Orange called me at arounnd 4:00 PM, which is with in the 24-hour time slot. She was very nice and very helpful, and we set up an appointment for a different representative to come take the papers and the fees on Sunday. So far so good.
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